Google Fiber Outage Map (2024)

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Fiber users affected:

Google Fiber offer broadband internet using fiber-optic gigabit communication. Google Fiber is available in select areas. Google Fiber also offers television and online storage.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Fiber Issues Reports

Latest outage, problems and issue reports in social media:

• Smith&WessonFan (@smithnwessonfan) reported a minute ago

  @googlefiber does your repair team have a clue what the hell they are doing? All day outage and you just added 2 more hours to the “repair “ time. Im starting to get really pissed. Get your **** together

• cody tibbetts (@c_tibbs) reported 2 minutes ago

  I never thought I'd say this but @googlefiber service is really making me miss @Xfinity right now. I guess 6 days without internet will do that.

• Smith&WessonFan (@smithnwessonfan) reported 7 minutes ago

  @googlefiber what the hell is going on. My service has been out all day and you keep pushing time for repairs back. I need this service for my business ( this is the 3rd time in 6 weeks). Do i need to pay another company to get reliable service?

• Eliza Sea (@elizasea) reported 7 minutes ago

  @googlefiber There is an outage. For over 12 hours. I want to know why.

• The Legal Lumberjack (@redneckmariachi) reported 10 minutes ago

  I’d been a big fan of @googlefiber ever since getting it- but today that changed. Today is the second 12+ hour outage in a five day period. Customer support has basically disappeared and there’s not even an estimated time for service restoration. Very disappointed.

• Courtney Rosenthal (@OhThatCourtney) reported 10 minutes ago

  Is anybody in Austin having problems getting an IPv6 address assignment from Google Fiber? It used to work, but stopped for me in the past week.

• Nessabbyy (@NessaBbYY) reported 13 minutes ago

  @googlefiber my service has been out all day! When is it going to be back up ?

• Michael Anthony (@MadMikeWillEatU) reported 15 minutes ago

  @FrZtB1te @Crazymiller Yeah, I went from AT&T Fiber to Google Fiber. I dropped 15-20ms ping on every server. US East servers bring in 10ms ping. All of the issues that @Crazymiller has mentioned still happen to me.

• Trevor (@golfdsm) reported 17 minutes agofromDes Moines, Iowa

  @MediacomSupport 50320 down again, google fiber time

• hitit345 (@hitit345) reported 18 minutes ago

  @rSeattleWA Our @grandecom #Astound internet goes down every day, 530p to 730p, M thru F. On weekends it goes down for approx. 30 out of 48 hour weekend. Absolute joke. @googlefiber has taken 3 years and counting to connect to MLK/Springdale area. #eastaustin

• Amaretto ❄️Snow❄️ Anthrocon 2022 Dealer (@amaretto_snow) reported 20 minutes ago

  Google fiber can't manage to supply us w the internet we pay for, it's been 4 days of an outage, 2 technician groups it took days to send bc of the 'holiday', repeated delays and reschedules w/o informing us of any time frames. Recommendations for fiber in the Charlotte area?

• Freddie Patek Urban Achievers (@LoyalRo29280019) reported 20 minutes ago

  Why is @googlefiber repeatedly going down? Ongoing problem over last month. @googlefiberhelp

• idk anymore man (@Manineedalife) reported 20 minutes ago

  @CoxComm Hey cox i heard the good news that google fiber might be heading to Mesa AZ by the end of 2023! so i have to ask, how much money do you plan on sinking into preventing that from happening instead of fixing the garbage network you have forced upon people?

• Robert Hughen (@RobertHughen) reported 24 minutes ago

  @googlefiber sending me an email about upgrading to the 2Gig speed on a day when my internet has been down the entire day can’t be any more ironic.

• Jorge Faz López (@SenorFaz) reported 25 minutes ago

  @googlefiberhelp our service has been down all day. Would be great to get an update at least. I’d love to get work-from-home done tomorrow.